$499
USD · per month
- 40 support hrs
- up to 20 users
- office-hours L1
Limits & exclusions
Refer to stated deliverable caps, staff hours and client approvals
Cybersecurity audits, licensed repairs, incident response, software subscriptions excluded
IT & Support
IT helpdesk and workplace tools
Focused it helpdesk and workplace tools designed around a defined scope, accountable delivery and measurable reporting.
Indicative USD pricing · Scope and availability confirmed during consultation
$1,199
USD · per month
- 100 support hrs
- up to 60 users
- M365/Workspace admin
- SLA report
Limits & exclusions
Refer to stated deliverable caps, staff hours and client approvals
Cybersecurity audits, licensed repairs, incident response, software subscriptions excluded
$2,499
USD · per month
- 220 support hrs
- up to 150 users
- 2 platforms
- priority queue
Limits & exclusions
Refer to stated deliverable caps, staff hours and client approvals
Cybersecurity audits, licensed repairs, incident response, software subscriptions excluded
How we provide it
Inventory → access policy → help desk queue → resolve/escalate → report
Delivery measures
Ticket first response, resolution, recurrence. Targets are agreed against your baseline and contracted scope.
Timing, responsibilities & revisions
VSPO confirms the delivery owner, schedule and acceptance milestones after reviewing your requirements. You provide approved source content, appropriate system access and timely feedback. Revision allowances are those stated in the plan; additional work is separately scoped. Monthly hours are allocated capacity, not unlimited tasks or 24/7 coverage.
Availability & commercial terms
Specialist · validation required. Every engagement requires a written scope and confirmation of capability, cost and applicable controls before contracting. Prices are estimates, not a checkout offer.