$349
USD · per month
- Up to 50 evaluations/month
- 1 queue
- scorecard and report
Limits & exclusions
Refer to stated deliverable caps, staff hours and client approvals
Legal and financial audits excluded; evaluation sample sizes negotiated
QA & Performance
Quality assurance and performance
Focused quality assurance and performance designed around a defined scope, accountable delivery and measurable reporting.
Indicative USD pricing · Scope and availability confirmed during consultation
$749
USD · per month
- Up to 150 evaluations
- 2 queues
- calibrations
- team insights
Limits & exclusions
Refer to stated deliverable caps, staff hours and client approvals
Legal and financial audits excluded; evaluation sample sizes negotiated
$1,499
USD · per month
- Up to 350 evaluations
- multi-channel
- coaching themes
- monthly governance
Limits & exclusions
Refer to stated deliverable caps, staff hours and client approvals
Legal and financial audits excluded; evaluation sample sizes negotiated
How we provide it
Build scorecard → sample cases → calibrate → coach → weekly insights
Delivery measures
Quality score, defect rate, calibration. Targets are agreed against your baseline and contracted scope.
Timing, responsibilities & revisions
VSPO confirms the delivery owner, schedule and acceptance milestones after reviewing your requirements. You provide approved source content, appropriate system access and timely feedback. Revision allowances are those stated in the plan; additional work is separately scoped. Monthly hours are allocated capacity, not unlimited tasks or 24/7 coverage.
Availability & commercial terms
Expansion · consultation only. Every engagement requires a written scope and confirmation of capability, cost and applicable controls before contracting. Prices are estimates, not a checkout offer.