Essential
Focused delivery
One use-case discovery and 10-question evaluation design.
Price confirmed after discovery
Discuss EssentialAutomation, AI & Systems Integration
AI Assistant & Knowledge Workflow
Explore a source-grounded assistant with defined human escalation.
Technical readiness review required · Quotation-based
Who this is for
A defined brief. A usable output.
Teams with approved knowledge content and a bounded, reviewable use case.
Included in the agreed delivery
- Use-case and knowledge-source inventory
- Answer policy, source attribution and escalation rules
- Sandbox prototype and evaluation question set
- Feedback workflow, ownership and update procedure
Scope options
Start with the right level of work.
These are starting scope configurations, not instant purchases. The selected option is checked against your requirements and confirmed in a statement of work.
Professional
Broader business scope
One sandbox assistant with up to 20 supplied source documents and 30 evaluation questions.
Price confirmed after discovery
Discuss ProfessionalExtended
Expanded requirements
Up to 3 knowledge domains with expanded evaluation and a controlled pilot plan.
Price confirmed after discovery
Discuss ExtendedWhat we need from you
- Approved source documents and content owner
- Allowed questions and prohibited actions
- Human escalation contact and retention requirements
Nominate one approver and provide consolidated feedback. Delays in content, access or decisions can change the schedule. Share credentials only through an approved secure process.
Outside the baseline scope
- Autonomous high-impact decisions
- Guaranteed answer accuracy
- Model usage fees and unreviewed confidential data
Any additional work, subscription, licensed asset or third-party service must be itemized and approved before commitment.
From first brief to handover
01
Discover
Confirm the audience, purpose, source material, platform, owner and desired outcome. Identify anything that requires further capability or risk review.
02
Agree
Select a scope option and issue a written proposal covering quantities, exclusions, schedule, fees, dependencies, ownership and acceptance.
03
Create
Prepare the first agreed output in a controlled workspace. Keep approved content and creative or technical decisions traceable.
04
Review
Collect one consolidated feedback list from the nominated approver. Complete the agreed correction rounds and log any new scope.
05
Accept & hand over
Review the acceptance checklist, deliver the contracted formats, explain how to use or maintain them and record sign-off.
Acceptance criteria
Know what completion means.
- Answers identify supporting sources
- Unknown questions lead to a safe handoff
- Conflicting or expired sources are flagged
- Evaluation distinguishes correct answers from unsupported claims
Files, ownership & aftercare
Your proposal identifies final exports, editable source files, repositories, account ownership and any licensed components. Third-party assets remain subject to their licenses. Agree ownership and usage rights in writing before work begins.
Handover includes the contracted outputs and relevant operating notes. A defect-correction window, maintenance allowance, support hours and response targets are specified in the agreement; ongoing support is included only when expressly scoped.
See the work
GuideDesk Learning • Knowledge Helper
A deterministic FAQ demonstration showing source citation and escalation. It does not call an AI model or represent a deployed AI system.
VSPO-authored demonstration based on VSPA-SIM-020. Fictional organization and synthetic data; not client work or an assessed learner submission. The sample is representative, not every deliverable in the package.