Essential
Focused delivery
One key journey with up to 5 screens.
Price confirmed after discovery
Discuss EssentialDigital Product & Web Solutions
UI/UX Research, Wireframes & Prototypes
Turn user needs into a reviewable interface before development.
Scope & availability confirmed after discovery · Quotation-based
Who this is for
A defined brief. A usable output.
Teams validating a customer portal, workflow or digital product concept.
Included in the agreed delivery
- Stakeholder discovery and research plan
- Task journeys, information architecture and wireframes
- Clickable prototype and component specification
- Usability observations and prioritized revisions
Scope options
Start with the right level of work.
These are starting scope configurations, not instant purchases. The selected option is checked against your requirements and confirmed in a statement of work.
Professional
Broader business scope
Up to 3 journeys and 12 screens; one agreed feedback cycle.
Price confirmed after discovery
Discuss ProfessionalExtended
Expanded requirements
Up to 5 journeys and 20 screens; design-system starter and handoff workshop.
Price confirmed after discovery
Discuss ExtendedWhat we need from you
- Target users, business goals and workflow rules
- Existing research and interface constraints
- Access to agreed research participants
Nominate one approver and provide consolidated feedback. Delays in content, access or decisions can change the schedule. Share credentials only through an approved secure process.
Outside the baseline scope
- Recruitment incentives and large research panels
- Production software development
- Claimed user validation without actual sessions
Any additional work, subscription, licensed asset or third-party service must be itemized and approved before commitment.
From first brief to handover
01
Discover
Confirm the audience, purpose, source material, platform, owner and desired outcome. Identify anything that requires further capability or risk review.
02
Agree
Select a scope option and issue a written proposal covering quantities, exclusions, schedule, fees, dependencies, ownership and acceptance.
03
Create
Prepare the first agreed output in a controlled workspace. Keep approved content and creative or technical decisions traceable.
04
Review
Collect one consolidated feedback list from the nominated approver. Complete the agreed correction rounds and log any new scope.
05
Accept & hand over
Review the acceptance checklist, deliver the contracted formats, explain how to use or maintain them and record sign-off.
Acceptance criteria
Know what completion means.
- Each screen maps to a defined task
- Loading, error and empty states are specified
- Prototype journeys can be followed
- Research observations are separated from assumptions
Files, ownership & aftercare
Your proposal identifies final exports, editable source files, repositories, account ownership and any licensed components. Third-party assets remain subject to their licenses. Agree ownership and usage rights in writing before work begins.
Handover includes the contracted outputs and relevant operating notes. A defect-correction window, maintenance allowance, support hours and response targets are specified in the agreement; ongoing support is included only when expressly scoped.
See the work
ClearDesk Partners • Request Journey
A local interactive request prototype showing status, next action and an accessible review path. Synthetic records only.
VSPO-authored demonstration based on VSPA-SIM-015. Fictional organization and synthetic data; not client work or an assessed learner submission. The sample is representative, not every deliverable in the package.