Essential
Focused delivery
One-off review of up to 5 pages with a prioritized action report.
Price confirmed after discovery
Discuss EssentialDigital Product & Web Solutions
Website Maintenance, Accessibility & Performance Review
Keep a defined website maintainable and prioritize improvements with evidence.
Scope & availability confirmed after discovery · Quotation-based
Who this is for
A defined brief. A usable output.
Businesses needing planned updates and an accountable care process.
Included in the agreed delivery
- Baseline inventory and access review
- Agreed update allowance and maintenance register
- Accessibility and performance findings with reproduction steps
- Backup/restore procedure review and incident escalation guide
Scope options
Start with the right level of work.
These are starting scope configurations, not instant purchases. The selected option is checked against your requirements and confirmed in a statement of work.
Professional
Broader business scope
Monthly care with up to 4 small content changes and one scheduled health review.
Price confirmed after discovery
Discuss ProfessionalExtended
Expanded requirements
Monthly care with up to 8 small changes and a quarterly improvement workshop.
Price confirmed after discovery
Discuss ExtendedWhat we need from you
- Platform, backup and hosting details
- Named incident contacts and support hours
- Approved change backlog
Nominate one approver and provide consolidated feedback. Delays in content, access or decisions can change the schedule. Share credentials only through an approved secure process.
Outside the baseline scope
- 24/7 monitoring or emergency coverage unless contracted
- Third-party outages and license fees
- Certification or a guaranteed audit score
Any additional work, subscription, licensed asset or third-party service must be itemized and approved before commitment.
From first brief to handover
01
Discover
Confirm the audience, purpose, source material, platform, owner and desired outcome. Identify anything that requires further capability or risk review.
02
Agree
Select a scope option and issue a written proposal covering quantities, exclusions, schedule, fees, dependencies, ownership and acceptance.
03
Create
Prepare the first agreed output in a controlled workspace. Keep approved content and creative or technical decisions traceable.
04
Review
Collect one consolidated feedback list from the nominated approver. Complete the agreed correction rounds and log any new scope.
05
Accept & hand over
Review the acceptance checklist, deliver the contracted formats, explain how to use or maintain them and record sign-off.
Acceptance criteria
Know what completion means.
- Every finding has evidence, impact and recommended action
- Approved changes have before/after records
- Restore responsibilities and test schedule agreed
- Response coverage and escalation limits documented
Files, ownership & aftercare
Your proposal identifies final exports, editable source files, repositories, account ownership and any licensed components. Third-party assets remain subject to their licenses. Agree ownership and usage rights in writing before work begins.
Handover includes the contracted outputs and relevant operating notes. A defect-correction window, maintenance allowance, support hours and response targets are specified in the agreement; ongoing support is included only when expressly scoped.
See the work
BrightPath • Website Care Register
A synthetic care report showing how updates, accessibility findings and recovery tasks are documented. It is not a live audit result.
VSPO-authored demonstration based on VSPA-SIM-013. Fictional organization and synthetic data; not client work or an assessed learner submission. The sample is representative, not every deliverable in the package.